Cancellation Policy

We value your time and strive to provide seamless virtual services. To ensure fairness and efficiency, please review our cancellation terms below:

Standard Cancellation

- Cancellations made at least 48 hours before the scheduled virtual consultation, healthcare workshop, or guidance session will receive a full refund.

- Cancellations made within 24–48 hours of the scheduled service will receive a 50% refund.

- Cancellations made less than 24 hours before the appointment or event are non-refundable.
Rescheduling

- Clients may reschedule at no additional cost if the request is made at least 24 hours before the original appointment.

- Rescheduling requests made less than 24 hours before the session may be subject to a $10 rescheduling fee.

No-Show Policy

- If a client fails to attend the scheduled virtual session without prior notice, the payment will be non-refundable, and future bookings may require a deposit.

Emergency Exceptions

We understand that unforeseen circumstances may arise. If you need to cancel due to an emergency, don't hesitate to get in touch with us at enfeinformapr@gmail.com, and we will evaluate refund or rescheduling options on a case-by-case basis.